Effective Date: 08/04/2026
Welcome to Ascendance Collaborative ("we,"our" or & "us"). By accessing or using our website, services, or digital content (collectively, the & "Services"), you agree to these Terms of Service ("Terms"). If you do not agree, you may not use the Services.

1. Eligibility

You must be at least 18 years old or have parental or guardian consent to use our Services. By using the Services, you confirm that you have the legal authority to enter into this agreement and that the personal and health information you provide is accurate and complete.

2. Scope of Services

Our Services include functional medicine consultations, telehealth services, wellness education, laboratory interpretation, supplement recommendations, lifestyle counseling, and other personalized healthcare services provided by licensed healthcare professionals. Our Services are intended for educational, informational, and wellness purposes and are not a substitute for emergency medical care. Individual results vary based on medical history, adherence to recommendations, genetics, lifestyle, and other factors.

3. Telehealth Consent

By using telehealth services, you acknowledge and agree that: Telehealth involves communication through secure video, telephone, or electronic messaging with a licensed healthcare provider. Telehealth is not appropriate for medical emergencies.  If you are experiencing a medical emergency, call 911 or go to the nearest emergency department immediately. Clinical recommendations are based upon the information you provide. Incomplete or inaccurate information may affect diagnosis or treatment recommendations. Telehealth services are provided in accordance with applicable federal and state laws, including HIPAA. You consent to the electronic transmission of personal health information and
acknowledge the potential risks of electronic communications, including delays,
interruptions, or unauthorized access.

4. Mobile and Remote Services

Mobile visits or services provided outside of a traditional clinical setting are offered at the discretion of Ascendance Collaborative. You acknowledge that mobile services may involve inherent risks, including environmental conditions, equipment limitations, and delayed access to emergency medical care. You agree to follow all provider instructions during mobile or remote appointments.

5. Supplement and Product Guidance

Recommendations regarding supplements, nutraceuticals, vitamins, or wellness products are based upon the health information you provide and professional clinical judgment. Unless specifically prescribed, supplements are not intended to diagnose, treat, cure, or prevent disease.

You are responsible for:
 Reviewing ingredients
 Informing your provider of allergies or sensitivities
 Discussing possible medication interactions
 Using products according to provider instructions

Supplement effectiveness varies among individuals, and Ascendance Collaborative makes no guarantees regarding outcomes.

6. Functional Medicine Services

Functional medicine services may include comprehensive health evaluations, laboratory interpretation, nutritional counseling, lifestyle recommendations, chronic disease management support, hormone optimization consultations, and personalized wellness planning. Recommendations are individualized and outcomes cannot be guaranteed. You agree to follow provider instructions and understand that improvements depend upon many individual factors.

7. User Responsibilities

You agree to:
 Provide accurate, complete, and current information.
 Comply with applicable laws regarding healthcare and telehealth services.
 Monitor your own health and seek emergency care when appropriate.

 Maintain the confidentiality of your account credentials.
 Use the Services only for lawful purposes.

8. Payment and Billing

Payment is due at the time services are rendered unless otherwise arranged.
Fees will be disclosed before services are provided.
Unless otherwise stated in writing:
 Fees are non-refundable.
 Missed appointment and cancellation policies may apply.
 We reserve the right to change fees with advance notice.

9. Privacy and HIPAA Compliance

Ascendance Collaborative complies with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.
Our Privacy Policy explains how we collect, use, store, and protect your personal and health information. By using our Services, you consent to electronic communications and secure storage and transmission of information necessary for your care.

10. Intellectual Property

All website content, graphics, logos, text, educational materials, photographs, videos, software, and other content are the property of Ascendance Collaborative or its licensors. No content may be copied, reproduced, distributed, modified, or used without prior written permission.

11. Disclaimers

Our Services are provided for educational and informational purposes.
Healthcare recommendations are based upon the information you provide.
No guarantees are made regarding:
 Health outcomes
 Functional medicine recommendations

 Supplement effectiveness
 Laboratory improvements
 Individual treatment results
Telehealth and wellness services involve inherent risks, including technology failures,
communication delays, and adverse health outcomes.

12. Limitation of Liability

To the fullest extent permitted by law, Ascendance Collaborative, its providers, employees, contractors, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of the Services. You assume responsibility for decisions made regarding your healthcare and use of our recommendations.

13. Indemnification

You agree to indemnify and hold harmless Ascendance Collaborative, its providers, employees, contractors, and affiliates from claims, damages, liabilities, losses, and expenses resulting from:
 Your use of the Services;
 Your violation of these Terms;
 Your failure to follow provider recommendations; or
 Your violation of applicable laws.

14. Third-Party Links

Our website may contain links to third-party websites, products, laboratories, or services. We are not responsible for the accuracy, safety, availability, or content of third-party websites or products. Use of third-party resources is at your own risk.

15. Termination

We reserve the right to suspend or terminate access to our Services at any time for violation of these Terms or for any other lawful reason. Termination does not relieve you of obligations incurred prior to termination, including payment obligations.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Minnesota, without regard to conflict-of-law principles. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Minnesota.

17. Changes to These Terms

We may revise these Terms periodically. Updated Terms will be posted on our website. Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

18. Contact Information

For questions regarding these Terms or our Services, please contact:
Ascendance Collaborative
Email: info@ascendancecollaborative.com