Effective Date: 08/04/2026
Ascendance Collaborative is committed to protecting your privacy and safeguarding your personal health information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, communicate with us, or receive healthcare services, including telehealth services.

1. Information We Collect

We may collect the following categories of information:
Personal Information
 Name
 Email address
 Phone number
 Mailing address
 Date of birth
 Billing and payment information
 Emergency contact information (when applicable)
Health Information
Information you voluntarily provide during appointments, including:
 Medical history
 Current medications and supplements
 Allergies
 Laboratory results
 Lifestyle information
 Symptoms and health concerns
 Other health information necessary to provide care
Technical Information
When you visit our website, we may automatically collect:

 IP address
 Browser type
 Device information
 Operating system
 Pages visited
 Referral source
 Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:
 Provide functional medicine and wellness services.
 Conduct telehealth appointments.
 Develop personalized treatment recommendations.
 Coordinate laboratory testing and review results.
 Recommend supplements and wellness products when appropriate.
 Schedule appointments and communicate regarding your care.
 Process payments and manage your account.
 Improve our website, services, and patient experience.
 Comply with applicable legal, regulatory, and professional obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share information with trusted third parties when necessary to provide services,
including:
 Appointment scheduling platforms
 Secure telehealth providers
 Payment processors
 Clinical laboratories

 Pharmacies
 Supplement fulfillment partners
 Electronic health record providers
 Technology and IT service providers
We may also disclose information:
 As required by federal or state law.
 In response to valid legal requests or court orders.
 To protect the health, safety, or rights of our patients, providers, staff, or the public.
 As otherwise permitted under HIPAA and applicable privacy laws.

4. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect
your personal and health information.
While we strive to use commercially reasonable security measures, no method of electronic
transmission or storage is completely secure. Accordingly, we cannot guarantee absolute
security.

5. Your Rights

Depending on applicable federal and state laws, you may have the right to:
 Access your personal or health information.
 Request corrections to inaccurate information.
 Request copies of your medical records.
 Request deletion of information where permitted by law.
 Request restrictions on certain uses or disclosures.
 Receive an accounting of disclosures of your protected health information.
 Withdraw consent where applicable, subject to legal and clinical requirements.
Requests may be submitted using the contact information below.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

 Improve website functionality.
 Analyze website traffic.
 Enhance user experience.
 Remember user preferences.
You may disable cookies through your browser settings; however, doing so may affect certain website functionality.

7. Children's Privacy

Our Services are not intended for children under the age of 18 without the consent of a parent or legal guardian. We do not knowingly collect personal information from children without appropriate authorization.

8. HIPAA Compliance

Ascendance Collaborative complies with the Health Insurance Portability and Accountability Act (HIPAA) and applicable privacy laws governing the protection of protected health information (PHI). Our Notice of Privacy Practices provides additional information regarding your rights under HIPAA.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on our website with a revised Effective Date. Continued use of our Services after updates constitutes acceptance of the revised Privacy Policy.

10. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
Ascendance Collaborative
Email: info@ascendancecollaborative.com
Website: www.ascendancecollaborative.com